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TERMS & CONDITIONS

Shipping & delivery
Free delivery in Denmark for all orders placed in the webshop. 25% VAT is added to all purchases made in Denmark. For shipping outside Denmark shipping costs are calculated according to the rates of Post Denmark.

Shipping outside EU will not include Danish VAT (25%). The VAT will be deducted in your invoice. If you are based outside EU you will pay local duties and tax.

Orders placed on weekdays will be send within 2-7 business days after confirmation of your order. 

Terms of Payment
We accepts the following credit cards

 

Return Policy

In case of dissatisfaction with the jewellery you have purchased, you may return the items in their original packaging, in an unused condition within 14 days for a full refund. When returning the jewellery please include your name, adress, a reference to your invoice no. and your bank account number. The goods are your responsibility until they reach our offices.

Please ship returned jewellery to:

Birgitte Bonnerup ApS
Borups Alle 131
DK-2000  Frederiksberg
Denmark

Complains
In case your should receive an incorrect or damaged item, please contact Birgitte Bonnerup as soon as possible in order for us to correct the mistake. You can contact us at bb@birgittebonnerup.dk or +45 4199 7290 during 9:00 - 15:00

Disclaimer
We reserve the rights for all errors and omissions that may occur on the website and for changes on the website, brochure and other marketing materials regarding prices and photo material. Birgitte Bonnerup is not to be held responsible for any faults that may occur on the website.